A very focused and motivated individual, Jackson’s management style is hands-on, but over the years he has learned that employee delegation and empowerment is key, along with teamwork and trust.

Jackson admits he fell into the world of technology through a chance meeting with a computer-business owner.

He trained as an electronics engineer, gained practical experience and with colleagues in 1988 formed Second Generation Computer Systems (2GL) specialising in PC-based accounting solutions. He became 2GL sales director and subsequently MD.

2GL grew to one of the largest independent IT systems integrators on the South Coast. M&A activity broadened 2GL’s scope towards complete business solutions, and clients in Europe and America.

Expertise in the healthcare sector, and with mission-critical business requirements, was gained when the company won the managed-services contract for NHS Direct. The company name Amicus ITS was taken up in 2007.

In 2012, Amicus ITS and its sister company Harmoni were purchased by Care UK, a national healthcare provider, for just under £50 million.

Now, as MD, Jackson works in a consultative capacity as mentor and adviser to the Amicus ITS board. In 2013 he founded business advisory company InspireMentor, and he also has property development activities in Aberdeen.

Quote: “I always knew I had the drive and determination to develop and run my own company, and no doubt in my mind that technology, along with people and process, was critical to business success.“

Year of Birth: 1967

Residence: Hampshire

Business: Amicus ITS – provides 24/365 IT managed services, bespoke technology solutions, security and governance and a range of consultancy to the healthcare, public sector, transport and warehouse, professional services, and corporate sectors

Business Location: Southampton

Turnover and year: £29 million, year-end September 2013

Description: Jackson has progressed from working part-time stacking shelves for Gateway to become co-founder and MD of a company, judged by its peers, as the number one managed-services provider in the UK and EMEA, and 13th in the world for service delivery and quality. In 2013, he was personally ranked as one of the top 250 global MSP entrepreneurs – for the third year running